This Policy sets out the rules applicable to the collection and processing of personal data by Val do Sol, including its website: https://www.valdosol.com/.

These rules do not replace any clauses that are the subject of a specific agreement with any client, partner, and/or supplier. In such cases, this policy may complement such documents but does not replace them. The terms Data Subject and/or Client and/or User are used interchangeably in this Policy to refer to the owner of the personal data.

By providing Val do Sol with their personal data, the data subject acknowledges and declares that:
• They are of legal age;
• They authorize the collection, processing, and handling of personal data as described herein.

a) Identification of the Entity Responsible for Data Processing

Val do Sol Cerâmicas S.A., headquartered at Val do Sol Cerâmicas, S.A., EN 8, nº57, Moitalina – 2480-104 Pedreiras – Portugal, with a share capital of €3,050,000, and registered at the Commercial Registry Office of Porto de Mós under company and taxpayer number 501813535.
Contact: info@valdosol.com

b) Intellectual Property

The content of this website—including all available information such as text, logos, icons, images, graphics, videos, sounds, and photographs—is the property of Val do Sol, except where explicitly indicated otherwise. These materials are protected by copyright under Portuguese and European Union laws.

Reproduction and distribution, in whole or in part, of any material contained on this website—including its framing, similar means of reproduction, and digital storage—are expressly prohibited without written authorization from the company, except in cases permitted by law.

If any material has been unintentionally published that is subject to copyright or in violation of the law, users are asked to notify Val do Sol so that it can be immediately removed. Please contact info@valdosol.com or send a letter to Val do Sol Cerâmicas, S.A., EN 8, nº57, Moitalina – 2480-104 Pedreiras – Portugal.

The information on this website may contain technical inaccuracies, omissions, or typographical errors and may be subject to changes or updates without prior notice. Val do Sol reserves the right to make changes and/or improvements to these contents and to the services/products described on this website without prior notice.

c) Purpose of Data Collection

Val do Sol provides services in the ceramic production sector. For this purpose, it needs to collect personal data for the following purposes:

Examples:
• Sending marketing information to Clients, including newsletters to those who have requested them, provided they have given consent and have not refused the use of their contact details for this purpose.
• Contacting Users who have filled out and submitted a form, provided they have given consent to be contacted.
• Creating statistics to help Val do Sol improve its service levels and better meet user expectations.
• Processing orders and delivering goods.

d) Data to Be Collected

Val do Sol will collect name, user website, country of residence, email, phone number, and occupation through forms available on various sections of the website or via email.

Fields marked with * are mandatory. Failure to provide this required information will result in the inability to process the request or provide the requested services.

Collection of Data Over Open Networks:
Users are warned that information collected or transmitted over open networks may circulate without security conditions, potentially being viewed and used by unauthorized third parties. Therefore, we recommend additional security measures when using the internet for transmitting personal data, such as encryption, firewall usage, and updated antivirus software.

Val do Sol will retain data for 12 months. However, certain data may need to be retained for a longer period to comply with legal obligations.

e) Other

f) Rights of Access, Rectification, and Portability of Personal Data

• The data subject has the right to access, rectify, transfer, and delete their personal data at any time.
• The data subject may refuse the use of their contact details for receiving Val do Sol marketing materials (point f).
• The data subject can exercise any of these rights in writing by emailing info@valdosol.com or sending a letter to Val do Sol Cerâmicas, S.A., EN 8, nº57, Moitalina – 2480-104 Pedreiras – Portugal.

g) Transfer of Data Outside the European Union

Data collected through the website is not transferred outside the European Union, except when the user is outside the EU. Some third-party data processors operate outside the EU, and users should review their privacy policies (point n).

h) International Use

If the User is outside Portugal, they should note that their data is stored on a server located within the European Union, and the data protection regulations applicable may differ from those in their country of origin, even within the EU.

i) Hyperlinks (Links)

The Val do Sol website contains hyperlinks (links) to other websites. Val do Sol is not responsible for the privacy policies of those websites. Users are advised to review the privacy policies of any external websites they visit. This Privacy Policy applies only to Val do Sol’s website.

j) Website Visitor Tracking

Val do Sol’s website uses Google Analytics (GA) to track user interactions. The collected information is used to determine the number of visitors accessing the website and to understand how they interact with the pages.

GA collects geographical location, device, browser, and operating system information but does not personally identify the User. GA does collect IP addresses, but Google does not grant access to this information. Val do Sol considers Google a third-party data processor.

GA uses cookies. Details on how they are processed can be found in Google’s developer guide.

Disabling cookies in the browser will prevent Google from tracking interactions within this website.

l) Data Security

Whenever sensitive information is collected or used, SSL (Security Sockets Layer) encryption is applied.

With SSL protection, all sensitive data is securely transmitted over the internet, ensuring maximum security and privacy. This eliminates the risk of data interception during transmission.

If you have any questions regarding the security and privacy measures Val do Sol ensures, please contact info@valdosol.com or send a letter to Val do Sol Cerâmicas, S.A., EN 8, nº57, Moitalina – 2480-104 Pedreiras – Portugal.

m) Third-Party Data Processors

Val do Sol works with third-party entities to process personal data. These entities have been carefully selected:

Google (Privacy Policy)

n) Contacts

The Data Controller of this website is Val do Sol, which can be contacted at the postal address:

Val do Sol Cerâmicas, S.A., EN 8, nº57, Moitalina – 2480-104 Pedreiras – Portugal
Or via email: info@valdosol.com

The Data Protection Officer (DPO) can also be contacted at the same postal address or via email at info@valdosol.com.

If you believe that Val do Sol has not adhered to this privacy statement or have any questions about our privacy policy or the data we hold about you, please contact us at https://www.valdosol.com/. We will respond to inquiries within seven (7) business days.

o) Changes to This Privacy Policy

Our Privacy Policy is regularly reviewed, and any updates will be published on this website.

 

Last updated: 13-02-25.